Data Deletion Request

Effective Date: 21 August 2026

At MedMentor, we respect your privacy and provide users with the ability to request deletion of their personal information collected through our website and services.

1. What Data Can Be Deleted?

Depending on the information available with us, you may request deletion of personal information such as:

• Name

• Email address

• Phone number

• Contact and enquiry information

• Counselling-related information

• Communication records

• Other personal information voluntarily submitted through our website

Please note that certain information may need to be retained where required by applicable law, regulatory requirements, financial/accounting obligations, dispute resolution or legitimate business purposes.

2. How to Request Data Deletion

To request deletion of your personal information, please contact us using the details below:

Email: info@medmentor.icu
Phone: 9225214054 / 7798707778

Please include the following information in your request:

• Full Name

• Email Address used while contacting MedMentor

• Registered/Contact Phone Number

• Brief description of the information you want deleted

For security purposes, we may request reasonable information to verify your identity before processing the deletion request.

3. Verification

Before deleting personal information, MedMentor may verify that the request has been submitted by the concerned individual or an authorized person.

This verification is intended to prevent unauthorized deletion or misuse of personal information.

4. Processing of Deletion Requests

After receiving and verifying a valid deletion request, MedMentor will review the request and take appropriate action within a reasonable period, subject to applicable laws and legitimate retention requirements.

If some information cannot be deleted because it is required to be retained by law, regulation, contractual obligations or for the establishment, exercise or defence of legal claims, we will retain only the information that is necessary for that purpose.

5. Effect of Data Deletion

Deletion of your personal information may affect our ability to provide certain services, including:

• Counselling services

• Admission assistance

• Application support

• Follow-up communication

• Documentation assistance

• Other services associated with your account or enquiry

Once the requested information has been deleted, certain services or historical records may no longer be available.

6. Third-Party Information

If your information has been shared with a university, government authority, visa authority, payment provider or another third-party service provider as part of a requested service, deletion from MedMentor’s systems may not automatically result in deletion from those third-party systems.

You may need to contact the relevant third party separately where applicable.

7. Marketing Communications

If you do not want to receive promotional communications from MedMentor, you may contact us and request that such communications be stopped.

Stopping promotional communications does not necessarily require deletion of all personal information.

8. Children’s Data

MedMentor does not knowingly collect personal information from children without appropriate consent or authorization where required by applicable law.

If you believe that information belonging to a child has been submitted to us improperly, please contact us so that we can review and take appropriate action.

9. Changes to This Data Deletion Policy

MedMentor may update this Data Deletion Policy from time to time to reflect changes in our services, data practices or applicable legal requirements.

Any updated version will be published on this page with a revised effective date.

10. Contact Us

For any questions, concerns or requests regarding the deletion of personal information, please contact:

MedMentor
Medical Admission & Education Consultancy

Email: info@medmentor.icu
Phone: 9225214054 / 7798707778

By submitting a data deletion request, you acknowledge that certain information may be retained where required or permitted by applicable law.

Last Updated: 21 August 2026